REFUND POLICY

Returns/ Exchanges

Due to the individualized and handcrafted nature of each piece, returns or exchanges are not accommodated currently. For any shipping damages, kindly reach out to our customer service at info@psalmbirdcompany.com.

Damages/ Issues

Please check your order upon arrival and contact us promptly if the item is defective, damaged, or incorrect, so we can assess the problem and rectify it.

Exceptions / Non-returnable items

Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.